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GETTING HERE

ARTECHOUSE NYC is located at:

736 Collins Ave.
Miami Beach, FL 33139

We recommend the 7th St. Garage for vehicle parking and bike parking along Collins Ave.

If driving, please note that ARTECHOUSE does not offer parking or validation.

GETTING IN TOUCH

At this time, we do not offer customer service over the phone, but we are are actively on email during hours that we are open! Please email the NYC Box Office at [email protected]

ACCESSIBILITY

We are a fully-accessible space. Mobility devices such as wheelchairs and walkers are allowed on the exhibition floor. Some individual installations may have an intended use or method of interaction that may be difficult for some visitors, but each is nonetheless fully maneuverable and compliant with the ADA.

Please note that some of our programs utilize strong lighting effects and loud sounds. For details, please refer to the disclosure for each installation.

For questions regarding the accessibility of specific exhibitions or installations, please contact the box office at [email protected]

EXTENDED REALITY APP

Please download the free ARTECHOUSE XR app from the App Store or Google Play prior to your arrival. During your visit, you will be prompted to activate special markets to bring hidden, virtual art to life — adding another layer to your art experience!

BAGS & STROLLERS

We do not have storage at ARTECHOUSE Miami. Suitcases, luggage, large backpacks, and bags larger than 16” are not permitted in the exhibit space and cannot be checked or left with staff. Strollers are not permitted in the exhibit space; however, can be left behind our front desk. Please note, this area may be unattended at times and ARTECHOUSE does not take any responsibility for any lost, missing, stolen or damaged items.

AGE POLICY

Tickets are required for all visitors ages 4 and up. Children ages 15 and under must be accompanied by an adult. All children must be closely supervised to ensure their safety and the safety of the artwork.

Because our exhibitions change throughout the year, we suggest that visitors refer to the description of each new program on our website for age recommendations.

PHOTOGRAPHY

Photography for personal use is allowed, however we request that you refrain from using flash. Visitors may not use tripods, selfie sticks, GoPros or similar accessories in the exhibition space.

Commercial photography, performances, product shoots, press interviews, media shoots, and all professional video and camera equipment is PROHIBITED without advance approval and accompaniment from an ARTECHOUSE representative.

Contact [email protected] for requests. Kindly note that the submission of a request does not necessarily grant approval. Please await a response from our Press team before proceeding.

Photo Policy

FOOD AND DRINK POLICY

To protect our technology on-site, we do not allow any outside food or beverages, including gum, inside the art space. Please dispose of any prior to your visit. Bottled water is permitted only in non-exhibit areas. When our XR Bar is operating, please remain in the bar area, no beverages are permitted on the main exhibit floor.

SMOKING POLICY

ARTECHOUSE is a smoke-free art space, including e-cigarettes and vaporizers. Smoking is prohibited on the premises, while inside the confines of the building or within 25 feet of the entrance.

PERSONAL CONDUCT

Offensive, abusive or threatening behavior or conduct, whether written, verbal or physical, will not be tolerated. Behavior towards guests or staff that creates an intimidating, hostile, or unsafe environment is strictly prohibited. No visitor shall carry firearms, other dangerous or deadly weapons, or explosives, either openly or concealed on the premises. The prohibition on firearms applies to all visitors, including those with firearm permits. We are committed to providing an exceptional experience for all our visitors. Please observe our guidelines and refrain from disruptive or unruly behavior. Visitors not observing guidelines will be asked to leave the premises immediately.​

No running, no poking and no touching of the walls and hardware. We are excited to welcome kids of all ages to experience ARTECHOUSE; however, we request higher and very hands-on supervision from parents/adults accompanying their children. Though most of our installations are very interactive, not all installations are meant to be touched, but rather moved and interacted with from a distance. They can be more fragile than they seem.​

WHAT TO BRING

A valid photo ID is required for student, senior, military, first respondent and local resident special pricing tickets confirming current status as a member of the corresponding group.
A valid government-issued photo ID matching the name on the credit card used is required for check-in.
A valid government-issued photo ID is required for each individual visiting for after-hours 21+ admissions (D.C. and NYC only).
Children ages 15 and under must be accompanied by an adult.
Due to the ever-changing nature of the site and exhibits we feature, we may require or suggest disclaimers for each exhibit. Please consult our terms and conditions prior to visiting to see what we advise.

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